Citadines Mercer Hong Kong Hotel

ex. The Mercer

29 Jervois Street, Sheung Wan, Hong Kong, China  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Citadines Mercer Hong Kong Hotel

Free Wi-Fi

Free Wi-Fi in rooms

Parking
Luggage storage
24-hour

Late check-in

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Coffee/Tea in lobby

Restaurant buffet

Coffee shop

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Seasonal outdoor pool

Overview

Conveniently located by Sai Ying Pun station, Citadines Mercer Hong Kong Hotel features currency exchange, an elevator and a car park. The excellent hotel in Hong Kong attracts guests with its art deco architecture.

The hotel lies within 5 minutes' walk of The Center, Government House and Take Out Comedy. Nestled in the trendy district and 7 km from the city center.

There are shopping places, such as boutiques and a market nearby.

MTR Hong Kong train station is a 15-minute walk from the property. Citadines Mercer Hong Kong Hotel is located within 145 km from Fuoshan airport.

Rooms

Luxury rooms feature a minibar, TV with satellite channels, coffee/tea makers, a DVD player and a safe. Some rooms have the city view. They are fitted with a microwave, a dishwasher and an electric kettle as well as en suite bathrooms with a bathtub, a shower and a hairdryer.

Eat & Drink

There is a breakfast area for guests to enjoy their meal. Dishes of Japanese cuisine are served in the Michelin star rated restaurant. Dim Sum Square and Gingko House serve a selection of meals within 100 meters from the venue.

Services

Guests can rent limousines to explore the local area.

Relax

Cribs and babysitting for children are provided at Citadines Mercer Hong Kong Hotel. The property offers a gym and a fitness centre to keep shape.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Year renovated:   2011.  Number of floors:   29.  Number of rooms:   55.

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Facilities

General

  • Non-smoking property
  • Free Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • 24-hour security
  • Children are welcome
  • Luggage storage
  • Elevator
  • Currency exchange
  • Coffee shop
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center

Services

  • Paid airport shuttle
  • City shuttle service
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Limousine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Restaurant buffet
  • Bar/ Lounge area
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Business services
  • Secretarial service
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/ Child services

Leisure facilities

  • Seasonal outdoor pool
  • Reflex massage

Room view

  • City view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Tea and coffee facilities
  • Bottled water
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Bathrobe
  • Slippers
  • Room toiletries

Self-catering

  • Mini-fridge
  • Cookware/ Kitchen utensils

Bedroom

  • Premium bedding
  • Fluffy down duvets

Media

  • Flat-screen TV
  • Hi-Fi
  • Cable/ Satellite television
  • DVD player
  • International calls
  • Free local telephone calls
  • AM/FM alarm clock

Room decor

  • Carpeted floor
  • Blackout curtains

Policies

Check-in

  • from  2 pm

Check-out

  • until  12 pm

Children and extra beds

  • One child under the age of 2 may stay for free in a crib. 
  • One child under the age of 3 may stay free of charge when using existing bedding. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Citadines Mercer Hong Kong Hotel Hong Kong location
Show big map »

Hotel Address:

29 Jervois Street, Sheung Wan, Hong Kong, China

Get directions
City Center
  • Hong Kong
    4.2 mi
Airports
  • Fuoshan (FUO)
    88.3 mi
Train Stations
  • MTR Hong Kong Station
    2300 ft
Underground stations
  • Sheung Wan
    700 ft
Restaurants
  • Canteen (cuisine: American)
    100 ft
  • La Parole (cuisine: Italian, French)
    200 ft
Beaches
  • Take Out Comedy
    1400 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2011
  • Number of floors:
    29
  • Number of rooms:
    55

Hotel Awards

ChineseHOTEL AWARDSHighly RecommendedHong KongCitadines Mercer Hong Kong

According to guest reviews, the hotel has been rated as
Best Family Hotels in China

Use Badge

Rooms and availability

Citadines Mercer Hong Kong photos Room
Premier Studio
Bed type: Double bed or King-size bed
Size: 335 sq. feet
Check Prices
  • Free Wi-Fi
  • Air conditioning
— Less information+ More information

Deluxe|Studio Premier

Room facilities
    Citadines Mercer Hong Kong photos Room
    Premier King Studio
    Bed type: King-size bed
    Size: 335 sq. feet
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    — Less information+ More information
    Room facilities
      Citadines Mercer Hong Kong photos Room
      Premier Studio Apartment
      Bed type: King-size bed
      Size: 400 sq. feet
      Check Prices
      • Free Wi-Fi
      • Air conditioning
      — Less information+ More information
      Room facilities
        Citadines Mercer Hong Kong photos Room
        Premier Suite
        Bed type: King-size bed or Twin beds
        Size: 335 sq. feet
        Check Prices
        • Air conditioning
        — Less information+ More information
        Room facilities
          Citadines Mercer Hong Kong photos Room
          Executive One-Bedroom Double Room
          Bed type: Double bed or King-size bed
          Check Prices
          • Free Wi-Fi
          • Air conditioning
          — Less information+ More information

          Deluxe|Double Executive One Bedroom

          Room facilities
            Citadines Mercer Hong Kong photos Room
            Executive Studio
            Bed type: King-size bed or Double bed
            Size: 240 sq. feet
            Check Prices
            • Free Wi-Fi
            • Air conditioning
            — Less information+ More information

            Deluxe|Studio Executive

            Room facilities
              Citadines Mercer Hong Kong photos Room
              Executive One-Bedroom King Room
              Bed type: King-size bed
              Check Prices
              • Free Wi-Fi
              • Air conditioning
              — Less information+ More information
              Room facilities
                Citadines Mercer Hong Kong photos Room
                Executive King Suite
                Bed type: King-size bed
                Size: 240 sq. feet
                Check Prices
                • Air conditioning
                — Less information+ More information
                Room facilities
                  Citadines Mercer Hong Kong photos Room
                  Executive King Studio
                  Bed type: King-size bed
                  Check Prices
                  • Free Wi-Fi
                  • Air conditioning
                  — Less information+ More information

                  Deluxe|Executive Studio, 1 King Bed

                  Room facilities
                    Executive Studio Apartment
                    Bed type: King-size bed
                    Size: 345 sq. feet
                    Check Prices
                    • Free Wi-Fi
                    — Less information+ More information
                    Room facilities
                      Citadines Mercer Hong Kong photos Room
                      Executive One-Bedroom Apartment
                      Bed type: Double bed or King-size bed or Twin beds or King-size bed
                      Size: 560 sq. feet
                      Check Prices
                      • Free Wi-Fi
                      • Air conditioning
                      — Less information+ More information

                      Apartment|Executive Apartment, 1 King Bed

                      Room facilities

                        How to reach hotel

                        hotel Citadines Mercer Hong Kong Hotel Hong Kong location
                        Show big map »

                        Hotel Address:

                        29 Jervois Street, Sheung Wan, Hong Kong, China

                        Get directions
                        City Center
                        • Hong Kong
                          4.2 mi
                        Airports
                        • Fuoshan (FUO)
                          88.3 mi
                        Train Stations
                        • MTR Hong Kong Station
                          2300 ft
                        Underground stations
                        • Sheung Wan
                          700 ft
                        Restaurants
                        • Canteen (cuisine: American)
                          100 ft
                        • La Parole (cuisine: Italian, French)
                          200 ft
                        Beaches
                        • Take Out Comedy
                          1400 ft
                        Hotel information
                        • Check-in:
                          from  2 pm
                        • Check-out:
                          until  12 pm
                        • Year renovated:
                          2011
                        • Number of floors:
                          29
                        • Number of rooms:
                          55

                        Hotel Awards

                        ChineseHOTEL AWARDSHighly RecommendedHong KongCitadines Mercer Hong Kong

                        According to guest reviews, the hotel has been rated as
                        Best Family Hotels in China

                        Use Badge

                        Citadines Mercer Hong Kong Location

                        Legend
                        • Current hotel
                        • Hotels nearby
                        • Other hotels
                        • Airports
                        • Underground stations
                        • Train stations
                        • Parks
                        • Tourist attractions
                        • Museums
                        • Convention centers
                        • Stadiums
                        • Food and meals
                        • General

                        Hover above the icons to see hotel photo and details.

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                        Route Planner
                        Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                        What's nearby

                        Places of interest

                        • The Center - 700 ft
                        • The Escalator - 1400 ft
                        • World Wide House - 2000 ft
                        • Hong Kong Catholic Cathedral of the Immaculate Conception - 2000 ft

                        Train stations

                        • MTR Hong Kong Station - 2000 ft
                        • MTR Hong Kong Station - 2000 ft

                        Convention centers

                        • SoHo - 700 ft
                        • Mid-Levels Escallator - 1000 ft
                        • Lan Kwai Fong - 2000 ft

                        Monuments and Landmarks

                        • Man Mo Temple - 700 ft

                        Museums

                        • Dr Sun Yat-sen Museum - 1000 ft

                        Business areas

                        • Cat Street - 700 ft
                        • International Financial Centre - 1700 ft
                        • The Landmark - 2300 ft

                        Underground stations

                        • Sheung Wan - 400 ft
                        • Central - 2000 ft
                        • Hong Kong - 2000 ft

                        Marina

                        • Hong Kong Macau Ferry Terminal - 1700 ft
                        • Central Star Ferry Pier - 2300 ft
                        • Central Star Ferry Pier - 2300 ft

                        Local attractions

                        • Victoria Peak - 5300 ft
                          1 Lugard Rd, Hong Kong
                        • Kowloon West Promenade - 1.0 mi
                          Nga Cheung Road, Tsim Sha Tsui, Kowloon, Hong Kong
                        • sky100 Hong Kong Observation Deck - 1.4 mi
                          100/F, International Commerce Centre, 1 Austin Road West, Kowloon,, Hong Kong
                        • Madame Tussauds Hong Kong - 5200 ft
                          Shop P101, The Peak Tower, 128 Peak Road, The Peak, Hong Kong
                        • Clock Tower - 1.3 mi
                          Salisbury Road, Waterfront Promenade, Hong Kong

                        Near the hotel

                        • Sheung Wan - 600 ft
                          west of Central, Hong Kong
                        • Western District - 800 ft
                          Hollywood Road, Hong Kong
                        • Dr Sun Yat Sen Museum - 1300 ft
                          No.7 Castle Road, Mid-Levels, Central, Hong Kong
                        • Take Out Comedy - 1400 ft
                          34 Elgin Street, Hong Kong
                        • Man Mo Temple - 800 ft
                          Fu Shin Street, Hong Kong
                        • The Center - 1000 ft
                          99 Queens Road Central, Hong Kong
                        • Hong Kong Museum of Medical Science - 1300 ft
                          2 Caine Lane, Hong Kong

                        Restaurants nearby

                        • Canteen - 100 ft

                          Address: G/F, 19 Mercer Street
                          Phone: 852-28549136

                          Cuisine: American

                        • Kau Kee Restaurant - 400 ft

                          Address: 21 Gough Street
                          Phone: 852-28150123

                          69% likes this, based on 102 reviews
                          Cuisine: Chinese

                        • LEE FA YUEN Korea House Restaurant - 200 ft

                          Address: G/F, Honwell Commercial Centre, 119-121 Connaught Road
                          Phone: 852-25440007

                          76% likes this, based on 13 reviews
                          Price Range: USD 6 - USD 11

                        • La Parole - 200 ft

                          Address: 3/F, The Pemberton, 22-26 Bonham Strand, Sheung Wan, Hong Kong
                          Phone: 852-24364099

                          60% likes this, based on 21 reviews
                          Cuisine: Italian, French
                          Price Range: USD 21 - USD 21

                        • Bonheur - 200 ft

                          Address: 6/F.,, 22-26 Bonham Strand East, Sheung Wan
                          Phone: 852-25446333

                          69% likes this, based on 40 reviews

                        Hotel information
                        • Check-in:
                          from  2 pm
                        • Check-out:
                          until  12 pm
                        • Year renovated:
                          2011
                        • Number of floors:
                          29
                        • Number of rooms:
                          55

                        Hotel Awards

                        ChineseHOTEL AWARDSHighly RecommendedHong KongCitadines Mercer Hong Kong

                        According to guest reviews, the hotel has been rated as
                        Best Family Hotels in China

                        Use Badge

                        Hotels nearby
                        Sohotel Hong Kong
                        4 stars
                        0.4 km
                        Hotel Lbp Hong Kong
                        3 stars
                        0.5 km

                        Citadines Mercer Hong Kong Reviews

                        Guest reviews are submitted by our customers after their stay at Citadines Mercer Hong Kong

                        Average guest rating

                        8.2out of 10
                        Fabulous
                        Based on 149 reviews

                        Guest reviews

                        • Single
                          8.2

                          Really friendly service - in fact, staff went out of their way to be of assistance. Great location.

                        • Group of friends
                          8.8

                          Nice choice, if you can afford it! Complimentary breakfasts and free wifi in the rooms - a very good deal for Hong Kong!

                        • Group of friends
                          5.8

                          This hotel was such a big rip-off! The rooms do not look like the ones they show here, when I went to ask at the reception, they told me that there's only two rooms that looks like the one they show on booking,com. So if you want to stay in the room that is on show here, you better make sure that you will get it before you book, The room I got seems much smaller, and the view is terrible! The hotel is still underconstruction thats why I think its not fair to cost such a high price and have no facilities available. Breakfast was shocking! The breads were soft and a little wet, seems like its been out of the fridge. I paid 2500HKD a night to get this!? Unbelievable! The hotel is really small, and cost way too high for its standard. I am only 160cm tall and the sink is at the height of my thigh .. the toilet is yellow all the time, baht tub is smaller than usual size you normally see... Really dont know what to say... was a big disappointment..

                        • Older travelers
                          9.6

                          Just outside main commercial centre and so a bit more sassy but near enough to walk for everything including night life and restaurants. Very handy for local subway transport. Small and friendly, all brand new and a little different. So new that not all finished, pool not ready for use but Gym is ( 19- 4-2011)

                          No general communal area.

                        • Older travelers
                          9.2

                          We cannot speak highly enough of the Mercer. The staff were so fantastic - when I discovered I'd left my handbag in a taxi, they immediately phoned the taxi company, and directed us to the nearby police station to make a full report. I cannot thank them enough for their help and genuine concern. We upgraded to a suite on the 29th floor which gave us plenty of room to spread out. The king size bed was high and extremely comfortable. There was also a small desk and extra tv in the bedroom. The living room also had a large tv and couch.The kitchen came with a Nespresso machine and a full range of teas. The mini bar was complimentary. The large bathroom was fully equipped, however the glass door required a blind to be lowered when using the toilet. Decor was very modern. Breakfast was served on a lower floor and was great - fresh fruit, juice, cereals, continental meats & salad, pastries, toast, etc.coffee and tea. The lobby was stylishly decorated and comfortable. The free shuttle bus to the Airport fast train (and to the nearby Star Ferry terminal) ran about every 1/2 hour and worked well for us. Again, we can't thank the staff enough for their help. And for making our stay at the Mercer as pleasant as it was under the circumstances (losing my handbag). We enjoyed staying in Sheung Wan.

                          Glass bathroom door - just a hassle to have to lower the blind when using the toilet, however it wasn't a major issue for us.

                        • Older travelers
                          10.0

                          Great location for the price. Beautifully designed. Free Wifi in all rooms. Free shuttle bus to Airport Express.

                          The fact that the free shuttle bus isn't that well advertised by the hotel. What's more confusing is that there is an official Shuttle bus provided by the Airport Express but this does not serve the Mercer hotel. Instead the Mercer provide their own Shuttle, which guests should contact the hotel prior to their arrival to enquire about pick up times and point.

                        • Group of friends
                          7.4

                          Chic, boutique hotel with close proximity to transport, eateries and entertainment. Noisy during the day but Quiet at the night. The mini bar is a bonus although we were hardly in to enjoy same. Friendly frontline staff makes a great difference.

                          The modern see thru glass panels in the bathroom may pose concerns for friends travelling together as there is little privacy; however it may be suitable for couples or singles. The single beds in the room are very narrow and small, making it quite uncomfortable. Beds are also very high.

                        • Single
                          8.2

                          Staff are very friendly, welcoming and efficient. The breakfasts are good, especially as they include some Chinese dim sum items in addition to the more conventional continental breakfast type items. I was upgraded to a suite on a high floor when checking-in at a reasonable price. The resulting room enjoyed some scenic Hong Kong views and was spacious and comfortable. I appreciated the free in-room minibar service, especially as there is no bar within the hotel.

                          I missed having a bar on site. The location is close to the nearby Sheung Wan MTR station and it is easily walkable except when you have luggage. The narrow pavements can make it a challenge to access the station with luggage. Beware the cost shown for any Hong Kong hotel on Booked.net does not include a mandatory 10% tourist tax that the hotel will charge at check-out.

                        • Single
                          8.0

                          Unlikely appearance form the outside but surprisingly good room facilities.

                          Location is not ideal but close to nightlife and some business areas.

                        • Couple
                          9.2

                          Modern, sleek design hotel... We had a suite which was very large and very nice... Good location for tourism - close to markets and metro... Good breakfast included with Western and Asian elements... Staff were friendly and helpful (though a couple of the guys spent lot of time gossiping on the phone)... English was fairly good though be careful reuest are clearly understood - we all like to agree and assent when sometimes we didn't really understand what someone said! They were helpful with an early checkin...

                          More of Booked.net issue - but the proce quoted to us on the website was off by about 800hk$... The taxes and city fees were not included in the price that was quoted by the website so it was misleading...

                        • Older travelers
                          9.6

                          Excellent and very, very friendly staff. We asked the receptionist for a nearby DimSum Restaurant and he actually walked us there! Highly recommended for frequent traveller and HongKong Island lovers. The all inclusive price [free internet, free breakfast and free mini bar consumption!] makes it all the way an excellent choice. The breakfast buffet will satisfy everybody with a choice of DimSum, cold cuts, salmon, fruit, wide choice of bread etc. Even the coffee is really good. Hope Mercer can keep this level at the prices they ask right now.

                        • Older travelers
                          8.8

                          Small size Intersetin Design

                          Room was not well maintained. Left a list of faults with reception when we left.

                        • Single
                          9.2

                          Friendly helpful staff Room upgrade, free!

                          Hard to find,taxi did it know it.

                        • Couple
                          7.0

                          The suite had good amenities, Nespresso machine and lounge room. Close to Central, MTR and Soho.

                        • Family with children
                          9.6

                          excellent choice, spacious room, good service and great breakfast included. easy access to shops, ferry terminal and ifc mall. short walk to mid level escalator and tram and subway station.

                        How to reach hotel

                        hotel Citadines Mercer Hong Kong Hotel Hong Kong location
                        Show big map »

                        Hotel Address:

                        29 Jervois Street, Sheung Wan, Hong Kong, China

                        Get directions
                        City Center
                        • Hong Kong
                          4.2 mi
                        Airports
                        • Fuoshan (FUO)
                          88.3 mi
                        Train Stations
                        • MTR Hong Kong Station
                          2300 ft
                        Underground stations
                        • Sheung Wan
                          700 ft
                        Restaurants
                        • Canteen (cuisine: American)
                          100 ft
                        • La Parole (cuisine: Italian, French)
                          200 ft
                        Beaches
                        • Take Out Comedy
                          1400 ft
                        Hotel information
                        • Check-in:
                          from  2 pm
                        • Check-out:
                          until  12 pm
                        • Year renovated:
                          2011
                        • Number of floors:
                          29
                        • Number of rooms:
                          55

                        Hotel Awards

                        ChineseHOTEL AWARDSHighly RecommendedHong KongCitadines Mercer Hong Kong

                        According to guest reviews, the hotel has been rated as
                        Best Family Hotels in China

                        Use Badge